Tka99 Privacy Policy — Your Information is Completely Safe With Us

1. Introduction

Tka99 is a trusted online gaming platform in Bangladesh. We take our members' privacy very seriously. This Privacy Policy explains what information tka99 collects, how it is used and stored, and the measures we take to keep your data safe.

By registering with or using tka99, you are considered to have accepted this Privacy Policy. Please read it carefully before using our platform.

Our Privacy Policy is built in line with international data protection standards. tka99 will never sell your personal information to third parties or use it for unnecessary purposes without your consent.

2. Information We Collect

Tka99 collects certain information to provide its services. This data falls into two main categories — information collected directly from you and information collected automatically.

Directly Collected Information:

• Full name, date of birth, and National ID number (for KYC verification)
• Mobile number (for registration and transaction verification)
• Mobile banking account number (bKash/Nagad/Rocket — for deposits and withdrawals)
• Username and password (for account login)
• Email address (optional, for notifications)

Automatically collected information:

• IP address & device type
• Browser type and operating system
• Login timestamps, page visit logs
• Gaming activity & betting history
• Cookies & session data

3. Use of Information

Tka99 uses the information it collects exclusively for the following purposes:

Tka99 never sells your data to third parties for marketing purposes. Promotional messages are only sent when you have given your consent.

4. Storage & Security Measures

Tka99 uses industry-leading security technology to protect your data. All information is transmitted via SSL/TLS 256-bit encryption and stored securely on our servers.

• Encryption: All sensitive data is stored with AES-256 encryption.
• Firewall Protection: A multi-layered firewall blocks unauthorized access.
• Two-Factor Authentication (2FA): OTP verification is mandatory for login and major transactions.
• Regular Security Testing: Regular penetration testing conducted by third-party specialists.
• Data Retention: Even after account closure, data is retained for up to 5 years in accordance with regulatory guidelines.
• Staff training: All tka99 staff are trained to comply with our privacy policy.

5. Data Sharing Policy

Tka99 does not sell, rent, or transfer your personal information to third parties. However, data may be shared in the following limited circumstances:

• Payment Processors: To process deposits and withdrawals, necessary transaction details are shared with approved payment gateways such as bKash, Nagad, and Rocket.
• Law enforcement agencies: We may be required to disclose information in compliance with applicable laws or valid directives from regulatory authorities in Bangladesh.
• Technology Service Providers: Trusted technology partners providing hosting, cybersecurity, or analytics services — under strict confidentiality agreements.
• Fraud Prevention: To assist relevant authorities in investigating suspicious activity.

Outside of the above cases, tka99 does not share your information with any third party. All our partners operate under strict confidentiality agreements.

6. Cookies Policy

Tka99 uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential cookies: Required for core site functionality — login sessions, security tokens.
• Functional cookies: To remember your preferences and settings.
• Analytics Cookies: For analyzing site usage statistics — completely anonymously.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the site to not function properly.

7. KYC Verification & Documentation

Tka99 follows a Know Your Customer (KYC) process to maintain a safe and compliant environment. KYC verification is mandatory for withdrawals above a certain amount or in cases of suspicious activity.

• Scanned copy of National ID (NID) or Passport
• Selfie or live photo (if required)
• Proof of Address document (if required)

KYC documents are used solely for identity verification and fraud prevention. All such information is stored on encrypted servers and is never shared or used for any other purpose.

8. Your Rights

As a tka99 member, you have the following rights over your personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You can request correction of any inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can request that we stop processing your data for specific purposes.
• Marketing Communication Opt-Out: You can opt out of promotional messages at any time.
• Right to lodge a complaint: You can submit a complaint to our privacy team.

To exercise any of these rights, please contact our support team. We typically respond within 7 business days.

9. Protection of Minors

Tka99 does not provide services to anyone under the age of 18. Our platform is not intended for minors, and we do not knowingly collect information from anyone under 18.

Age is verified at registration, and KYC documents are requested in cases of suspicion. If a minor's data is collected by mistake, it will be deleted and the account closed as soon as we become aware.

10. Policy Changes

Tka99 may update this Privacy Policy from time to time. For significant changes, we will post a notice on the site and inform you via SMS or in-app notification to your registered mobile number.

Continued use of the site after any changes constitutes your acceptance of the updated policy. We recommend revisiting this page periodically.

Last Revised: January 2026

11. Contact

For any questions, requests, or complaints regarding our Privacy Policy, please contact our support team:

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom right of the site
• Response time: Within 7 business days